Question 1

How can I order custom furniture?

Accepted Answer

You can contact us by phone, WhatsApp, or through the quote form on our website. We will discuss your needs, take necessary measurements, and provide you with a free quote within 24 hours.

Question 2

What are the manufacturing lead times?

Accepted Answer

Lead times vary depending on the project complexity. Generally, allow 4 to 6 weeks for standard furniture and 6 to 10 weeks for complex projects. Rush service (2-3 weeks) is available for an additional fee.

Question 3

Do you deliver everywhere in Morocco?

Accepted Answer

Yes, we deliver to all cities in Morocco. Delivery is free in Sale and Rabat. For other cities, shipping fees apply based on distance and volume.

Question 4

What types of wood do you use?

Accepted Answer

We use noble wood species: Atlas Cedar, Thuya, Walnut, Oak, Beech, as well as MDF/Melamine for budget-friendly projects. All our woods are selected for their quality and durability.

Question 5

Can I customize dimensions and color?

Accepted Answer

Absolutely! Every piece of furniture is custom-made to your exact specifications. You choose the dimensions, wood type, finish, and color. We can also reproduce a model from a photo.

Question 6

What warranty do you offer?

Accepted Answer

All our furniture comes with a 2-year warranty covering manufacturing defects. We also offer after-sales service for maintenance and possible repairs.

Question 7

What are your payment methods?

Accepted Answer

We accept cash, bank transfer, or check. A 50% deposit is required upon order, with the balance due at delivery. Installment payments are available for large projects.

Question 8

Do you offer on-site installation?

Accepted Answer

Yes, our team handles complete installation at your location. This service is included in the price for the Sale-Rabat area. For other cities, installation fees apply.

Frequently Asked Questions